[v3.9.8] IOS 13 hangs on splash screen

@aclelland-netfore wrote:

Hey,

We recently found an issue with our application where users that have upgraded to IOS 13 seem to be hanging on the splash screen of the application. I noticed from logs that the platform.ready() call we have never seems to finish even though I can see Ionic Native: deviceready event fired after 3884 ms in the logs.

Any advice on how I should go about debugging this or what the issue might be? I’m quite lost at this point.

Regards,
Alex

ionic info:

cli packages: (/usr/local/lib/node_modules)

@ionic/cli-utils  : 1.19.2
ionic (Ionic CLI) : 3.20.0

global packages:

cordova (Cordova CLI) : 8.0.0 

local packages:

@ionic/app-scripts : 3.2.4
Cordova Platforms  : ios 5.0.1
Ionic Framework    : ionic-angular 3.9.8

System:

ios-deploy : 1.9.2 
ios-sim    : 8.0.2 
Node       : v8.9.4
npm        : 5.6.0 
OS         : macOS
Xcode      : Xcode 11.0 Build version 11A420a 

Environment Variables:

ANDROID_HOME : not set

Misc:

backend : pro

package.json dependencies:

“dependencies”: {
“@angular/animations”: “^5.2.11”,
“@angular/cdk”: “^5.2.5”,
“@angular/cli”: “^1.7.4”,
“@angular/common”: “^5.2.11”,
“@angular/compiler”: “^5.2.11”,
“@angular/compiler-cli”: “^5.2.11”,
“@angular/core”: “^5.2.11”,
“@angular/forms”: “^5.2.11”,
“@angular/http”: “^5.2.11”,
“@angular/material”: “^5.2.5”,
“@angular/material-moment-adapter”: “^5.2.5”,
“@angular/platform-browser”: “^5.2.11”,
“@angular/platform-browser-dynamic”: “^5.2.11”,
“@ionic-native/camera”: “^4.20.0”,
“@ionic-native/core”: “^4.20.0”,
“@ionic-native/date-picker”: “^4.20.0”,
“@ionic-native/file”: “^4.20.0”,
“@ionic-native/file-chooser”: “^4.20.0”,
“@ionic-native/file-opener”: “^4.20.0”,
“@ionic-native/file-path”: “^4.20.0”,
“@ionic-native/file-transfer”: “^4.20.0”,
“@ionic-native/geolocation”: “^4.20.0”,
“@ionic-native/google-analytics”: “^4.20.0”,
“@ionic-native/in-app-browser”: “^4.20.0”,
“@ionic-native/network”: “^4.20.0”,
“@ionic-native/splash-screen”: “^4.20.0”,
“@ionic-native/sqlite”: “^4.20.0”,
“@ionic-native/status-bar”: “^4.20.0”,
“@ionic/app-scripts”: “^3.2.4”,
“@ionic/storage”: “^2.2.0”,
“@types/lodash”: “^4.14.112”,
“cordova-android”: “^8.1.0”,
“cordova-ios”: “^5.0.1”,
“cordova-plugin-androidx”: “^1.0.2”,
“cordova-plugin-androidx-adapter”: “^1.1.0”,
“cordova-plugin-camera”: “^4.1.0”,
“cordova-plugin-datepicker”: “^0.9.3”,
“cordova-plugin-device”: “^1.1.7”,
“cordova-plugin-file”: “^6.0.2”,
“cordova-plugin-file-opener2”: “^2.2.1”,
“cordova-plugin-file-transfer”: “^1.7.1”,
“cordova-plugin-filechooser”: “^1.2.0”,
“cordova-plugin-filepath”: “^1.5.6”,
“cordova-plugin-geolocation”: “^4.0.2”,
“cordova-plugin-google-analytics”: “^1.8.6”,
“cordova-plugin-inappbrowser”: “^1.7.2”,
“cordova-plugin-ionic-webview”: “^1.2.1”,
“cordova-plugin-ionic-wkkeyboard”: “^1.1.15”,
“cordova-plugin-network-information”: “^1.3.4”,
“cordova-plugin-splashscreen”: “^4.1.0”,
“cordova-plugin-statusbar”: “^2.4.3”,
“cordova-plugin-whitelist”: “^1.3.4”,
“cordova-sqlite-storage”: “^3.4.0”,
“cross-env”: “^5.2.1”,
“es6-promise-plugin”: “4.2.2”,
“ion-affix”: “1.1.1”,
“ionic-angular”: “^3.9.8”,
“ionic-img-viewer”: “^2.9.0”,
“ionicons”: “^3.0.0”,
“lodash”: “^4.17.5”,
“moment”: “^2.24.0”,
“ngx-quill”: “^2.2.0”,
“rxjs”: “^5.5.12”,
“sw-toolbox”: “^3.6.0”,
“typescript”: “^2.4.2”,
“zone.js”: “^0.8.29”
},

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